Warranty Info

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Air Dancers® & Blower

All L.O.W. products are quality tested and inspected before delivery. Customers may return unopened and unused products within 7 days of product arrival date. Customer is responsible for shipping. Please visit our Returns Page for all return information.

All L.O.W. brand blowers are covered by our 1 year, limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Air Dancers® Costume

All Air Dancers® Costumes are covered by our 30 day, limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Air Dancers®

All LookOurWay® brand Air Dancers® attachments are covered by our 3 month limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, or user error. Approved warranty cases will be issued a replacement unit.

Balloon Warranty

All L.O.W. brand balloons are covered by our 1 month limited warranty against workman defect (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, or user error. Approved warranty cases will be issued a replacement unit.

Custom Air Dancers® Costume

All Custom Air Dancers® Costumes are covered by our 30 day, limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Custom Inflatable Costumes

All Custom Inflatable Costumes are covered by our 6 month, limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Custom Mascot Costumes

All Custom Mascot Costumes are covered by our 90 day, limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Custom Product Warranty

All L.O.W. custom products are covered by the above product specific warranties. Please refer to above list of product warranties.

Custom Table Cover

All L.O.W. brand Table Covers are covered by our 6-month limited warranty against workman defect (from the date of purchase). Warranty only covers L.O.W. considered a product defect. L.O.W. reserves the final right to grant warranty approval. The user is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage, or user error. Approved warranty cases will be issued a replacement unit.

Feather Flag

All L.O.W. brand feather flags are covered by our 6 month limited warranty against workman defect (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Giant Inflatable

All L.O.W. brand giant inflatable attachments are covered by our 6 month limited warranty (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, or user error. Approved warranty cases will be issued a replacement unit.

Pop Up Tent Canopy

All L.O.W. brand pop up tent canopy top and wall sets are covered by our 1 year limited warranty against workman defect (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

All L.O.W. brand pop up canopy tent frames are covered by our 1 year limited warranty against workman defect (from the date of purchase). Warranty only covers L.O.W. considered product defect. L.O.W. reserves the final right to grant warranty approval. User is responsible for all warranty return shipping. Cases will not be approved for misuse, neglect, water damage or user error. Approved warranty cases will be issued a replacement unit.

Need to make a warranty claim? Let’s fix it.

Fill out our quick warranty form and our team will review your request and get back to you as soon as possible.